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FAQ
Frequently Asked Questions
How do I book a photoshoot?
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Please contact me via the contact page on this website here, or through Facebook or Instagram. Half of the session fee as a deposit is required to reserve a date, and the balance is required the week before the photoshoot.
What area do you cover?
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Napier/Hastings/Havelock North area (This includes Te-Mata Peak and Waipatiki Beach). From time to time I will travel further. Contact me if you were thinking of another location.
Will my photos be shared online?
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I ALWAYS ask to see if you are comfortable with sharing the photos from our shoot online, and while I am grateful to the clients who consent to me sharing them, I completely understand and respect those who wish to keep them private.
What is your turnaround time?
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you will recieve your gallery within two weeks of our session!
what if it rains/bad weather?
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We can't control the weather, so if you would prefer fine weather photos then we can absolutely reschedule. However if you are up for it often rainy/drizzly weather can produce some really awesome moody dramatic photos!
do you offer payment plans?
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Yes - Please enquire!
HOW DO I GET MY PHOTOS PRINTED?
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There is an online shop accessible through the gallery I send you which will deliver prints and other products directly to your door. This saves the hassle of downloading and then re-uploading your images onto other sites.
I also include - 5x7 prints delivered to your home in every session.
DO YOU DO REFUNDS?
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The deposit paid on booking is non-refundable. This is due to me reserving the time for you, and turning away other work.
In the event the photoshoot cannot go ahead due to weather or personal reasons, we will reschedule and arrange a new date for your session. This is subject to availability. Your deposit fee will be held for 12 months
DO YOU HAVE A CLIENT WARDROBE?
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Yes! I have a range of dresses and also newborn outfits that I can bring along to our session for you to use. Have a look at my instagram or just ask me!
dO YOU ACCEPT CREDIT CARDS?
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yES I ACCEPT BOTH mASTERCARD AND VISA AND pAYMENT CAN BE MADE VIA MY ONLINE BOOKING CONFIRMATION I SEND YOU VIA EMAIL ONCE WE CONFIRM A DATE
START THE JOURNEY
GET IN TOUCH
@lightkeeperphotography_nz
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